Terms & Conditions
Welcome to Eve & Lilly. By using our website or placing an order with us, you agree to the following Terms & Conditions
General
• Please ensure all information provided while placing an order is complete and accurate.
• Eve & Lilly reserves the right to update or modify these Terms & Conditions when necessary, without prior notice.
Products
• We offer premium imitation anti-tarnish jewellery collections.
• Product materials, features, and other relevant details are mentioned in the respective product descriptions.
• Actual product colours may vary slightly due to lighting, photography, and individual screen settings.
• Minor variations may occur depending on the design and production of individual pieces.
Orders & Payments
• An order is confirmed once the required payment or applicable order confirmation process is completed.
• Product availability may change, and we reserve the right to cancel or decline an order if a product becomes unavailable or if there is an issue with the order.
• Once an order is placed, it cannot be cancelled. However, eligible products may be exchanged according to Eve & Lilly’s exchange policy.
Customer Responsibility
• Customers must provide the correct name, phone number, email, and complete delivery address while placing an order.
• Please verify your order and delivery information before confirming your purchase.
• Eve & Lilly cannot be held responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
Pricing
• Prices displayed on our website may be updated when necessary.
• The price applicable to an order will generally be the price displayed at the time of purchase, except in cases of obvious pricing or technical errors.
